14b: write the customer’s answer, refusing your offer
thx u for your letter of april 23 in which u offer us a substitute.
We gave it a trial & now see that it is not exactly what we need & the higher price doesn't let us have a deal.
We'll have to buy it from some other manufacturer. As we need it urgently. But we are pleased to let u know that we'll surely need it again in another 4 months & we would like to have it from u it would kindly agree to keep 70 machines in stock.
Ex 1: You have seen samples of Finnish wine glasses at a trade fair, and would like to import a large quantity of them. However, you have heard that the manufacturer in question tends to pack his products rather carelessly, with the result that consignments often include large numbers of broken glasses.
We have seen samples of your wine glasses at London Tr.Fair last month & we appreciate the quality of your products & would like to have 1000 items no.99 in your catalogue which was kindly presented by your agent here, messrs.Crate & Sons.
If your prices & terms that are quoted in this catalogue keep the same regard this letter as an order, order-blank is enclosed.
We'd like to have your products delivered within 2 months as the maximum & proper packing is necessary.
The goods are to be packed into 50 wooden cases, 20 to a case. Plz ensure that no movement inside is able & each glass must be wrapped by a quite thick soft material.
The cases must be strapped with metal bands & marked by appropriate marks & symbols including.
FRAGILE! GLASS-WITH CARE HANDLE WITH CARE & also details of the country of origin, weight, our distinctive marks.That are shown in the blank enclosed.
Plz observe all these requirements or we’ll have to refuse the offer with no charges payed.
Ex 2: Write a letter for your firm to an English engineering firm, ordering a special machine. Give packing and marking instructions.
thx u for offer of april 1.we r very interested in this sort of machine & would like to order 5 machines w/out discussing your terms of business although they r not very comfortable for us.
Plz play a careful attention to packing & marking. Only containers for each machine r accepted & all our distinctive marks r to be presented. They r shown in the enclosed blank.
We’ll be waiting for your confirm for 2 weeks.
Ex 3: Send an order to a Swiss manufacturer of optical instruments, giving full packing instructions.
Many thx for your catalogue & terms of payment u sent to us on april 1. After examing the catalogue we decided to order 500 items no.5 & 500 items no.33 or if they r not in stock 300 items no.34-37.
Plz note that the matter in question requires extremely careful packing.
All goods should be packed separately & wrapped by cotton wool. No little scratch is accepted so plz avoid any touches. The goods then can be put in bags but then we’d like to receive them in metal boxes. Proper marking is expected.
We hope we’ll have u products in perfect condition.
Ex 4: Describe how your firm wants its order for textiles packed. The goods are for export to a tropical country.
many thx for your letter of june 12 where u ask us about how we want our order to be packed. We appreciate your wish to mmet all our requirements & now look forward to dealing with u again.
The textiles should be packed into big sacks made of desirably waterproof material. If u have no such sakcs, sppreciate lihing is OK. And as the textiles are for export to a tropical country we have to ask u to use lihing to prevent the goods from insects. The sacks must be wrapped by some light material. Note once again that no bundles is accepted.
Ex 5: Answer an enquiry for industrial chemicals, quoting prices of various containers, sizes, and method of packing.
Many thx for your letter of February 15 where u ask us to quote prices etc.
We r pleased to inform u that all our containers r famous for their quality & appropriate prices r quoted.
Your order no.323 will be packed in our best carboys that exclude any problems with transporting & contain 20 litres of chemicals. They will cost u only f6 each.
The order no.214 will be packed into carboys that can contain 15 litres of chemicals & they will cost u f3 each.
All carboys r marked with appropriate marks & symbols.
Ex 6: A cycle manufacturer has just despatched some bicycles and accessories to an overseas customer
Many thx for your order of … for our bicycles & accesoires.
Реферат опубликован: 11/09/2008